In my role, I reported directly to the CTO based in Ireland. I
played a key role in creating a design system from scratch while
managing projects for major ISP providers in the UK. This position
often required me to collaborate efficiently with a small,
creative, cross-functional team located remotely, ensuring we met
our clients' expectations for both quality and timely delivery.
As a Senior Product Designer, my key responsibilities includes:
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Understanding Business and User Objectives
I conducted in-depth conversations with stakeholders to glean
insights into their business goals and user needs. This
foundational understanding was essential in guiding all design
decisions.
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Creating Information Architecture and Visual Designs
I meticulously developed information architecture to create a
logical flow for user interactions. Additionally, I crafted
compelling visual designs that aligned with both brand
guidelines and user expectations.
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Liaising with Onsite Counterparts
Effective communication was vital as I collaborated with
remote teams and UK counterparts to ensure alignment on
project goals and deliverables. This involved regular
check-ins and updates to streamline our workflow.
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Performing Heuristic/Expert Reviews
Leveraging my expertise, I conducted heuristic evaluations of
our designs to identify usability issues and areas for
improvement, thereby enhancing the overall user experience.
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Helping and Resolving UI-Related Issues During
Development
Throughout the development phase, I proactively addressed and
resolved any issues related to the user interface. My hands-on
approach facilitated a smoother transition from design to
implementation.
In this role, the primary deliverables included visual designs and
UX research. To achieve these outputs, I utilized tools such as
Dovetail for user research tasks, Figma for visual and
brainstorming sessions, Confluence for documentation, and
PowerPoint for presentations. This blend of design and
documentation skills allowed me to contribute effectively to our
projects and support the broader objectives of the organisations and our
clients.
