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Defining Usability Goals and Setting User Expectations
I conducted in-depth user interviews to gather insights into
their needs, behaviors, and pain points. This helped me
establish clear usability objectives and outline what users
could anticipate from the final product, ensuring alignment
between user expectations and design outcomes.
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Task Analysis and Information Architecture
I performed comprehensive task analysis to understand the
various activities users engage in while interacting with the
product. I also structured the information architecture,
creating logical hierarchies and frameworks that not only
organized the content effectively but also facilitated
seamless navigation for users.
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Wireframing and Prototyping
I developed a range of wireframes and prototypes—both low and
high fidelity—utilizing HTML and CSS to represent the visual
and functional aspects of the user interface. These wireframes
served as blueprints for the design, helping stakeholders
visualize the user experience at various stages of
development.
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Creating Visual Design
My role involved crafting the visual elements of the user
interface, ensuring that colors, typography, icons, and other
design components were aesthetically pleasing and contributed
to a cohesive user experience. I strived to balance
functionality with visual appeal to enhance overall usability.
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Collaboration with Offshore and Onsite Teams
I regularly coordinated with both offshore and onsite team
members, facilitating communication and collaboration to
ensure that design specifications were clearly understood and
implemented throughout the development process.
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Web Standards Validation and Cross-Browser Testing
I conducted thorough validations to ensure compliance with web
standards, enabling optimal performance across different
platforms and devices. Additionally, I performed extensive
cross-browser testing to identify and resolve any
discrepancies in how the application operated across various
browsers.
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Heuristic and Expert Reviews
I conducted numerous heuristic evaluations and expert reviews
of existing designs to identify usability issues and areas for
improvement. This iterative process allowed me to refine
designs based on established usability principles and best
practices.
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Documentation and User Journeys
I created comprehensive functional documents and user journey
maps that detailed the user experience, highlighting critical
touchpoints and interactions. These documents served as
essential resources for developers and stakeholders, ensuring
everyone was aligned on the user experience vision.
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Resolving UI-Related Issues During Development
I provided ongoing support throughout the development phase,
promptly addressing any UI-related challenges that arose. This
proactive approach helped maintain design integrity and
ensured that the final product met user needs effectively.
The dynamic nature of this role proved to be quite challenging,
particularly within the fast-paced Agile environment where
adaptability and quick turnaround times were crucial. My major
deliverables comprised wireframes, prototypes, and detailed
reports that documented the design process and user feedback. To
facilitate my work, I utilized a variety of design and
documentation tools, including Axure RP for prototyping, Adobe
Photoshop for visual design, Dreamweaver for coding, as well as
Microsoft Word and PowerPoint for creating documentation and
presentations. This extensive toolset enabled me to effectively
communicate design concepts and foster collaboration across teams.
