Nov 2013 - Mar 2021
highq.com
This innovative provider is a leader in cloud-based file sharing and social collaboration solutions, serving sectors such as legal, banking, and corporate industries. Their advanced tools, including Collaborate, Publisher, and Data Room, cater to discerning clients while redefining excellence in digital collaboration. By delivering high-quality solutions at competitive prices, they set new standards for efficiency in the market.
In my position, I played a pivotal role in shaping the strategic direction of product development. I assisted in navigating the growing and evolving demands of the business by steering the design process towards creating products that prioritize simplicity, intuitiveness, and consistency across a wide array of devices and platforms. My efforts in this area were closely aligned with the direction set by the VP of Product, and my previous experiences allowed me to benefit from the mentorship of the Chief Product and Strategy Officer. This strategic oversight ensured that our design solutions were not only innovative but also met the overarching business objectives effectively.
A critical aspect of my role involved understanding and validating requirements across various projects. I actively collaborated with an array of Product Managers, stakeholders, and clients to gather insights and feedback for both desktop and mobile applications. Through these interactions, I ensured that the requirements were thoroughly understood and accurately translated into actionable design specifications, thus laying the groundwork for successful product development.
I took the initiative to define and advocate for robust design processes and standardized design systems/style guides. By establishing these frameworks, I aimed to streamline collaboration with engineering teams, ensuring that design and development efforts were cohesive and effective. This advocacy played a vital role in promoting best practices and maintaining a high standard of quality across the design deliverables.
I worked closely with offshore-based cross-functional teams to tackle complex, real-time challenges that spanned various products and integrations. This collaboration often required facilitating communication across different time zones and cultures to ensure that all team members were aligned on project objectives and deliverables. By fostering an environment of open communication and teamwork, we successfully navigated challenges and delivered high-quality design solutions.
Collaboration with offshore Front-End engineers was another key element of my role. I coordinated UI development activities both before and during Agile sprints, ensuring that design specifications were clearly communicated and understood. This included setting clear expectations for hand-offs and facilitating discussions to address any potential misalignments, thus ensuring a smooth transition from design to implementation.
My responsibilities encompassed engaging in the complete design lifecycle, which included activities such as sketching, wireframing, prototyping, and visual design. I also participated in validation activities to ensure that the design solutions were not just aesthetically pleasing but were also user-focused and functionally effective. This holistic approach allowed me to create designs that resonated well with the end users.
I was actively involved in all aspects of the Agile process, participating in Scrum ceremonies such as Sprint reviews, Sprint planning, backlog refinements, and prioritization meetings. My engagement in these ceremonies was essential for maintaining alignment with project goals and ensuring that any risks or blockers were identified and addressed promptly.
At the close of each sprint and internal release, I conducted thorough functional and UI testing to guarantee the quality and usability of our products. This involved meticulously documenting any bugs or issues encountered using JIRA, which facilitated seamless issue tracking and resolution. By ensuring that each release met our quality standards, I helped maintain user satisfaction and product reliability.
Overall, my experience as a Senior Product Designer allowed me to contribute significantly to both the strategic and operational aspects of product design, ultimately driving successful outcomes for the organization. Also, in this role, I have participated in several features, including AIML, Unified Dashboards, Data Visualizations, Forms, Workflow, Project Management, Document Automation and Management Systems, and Mobile Applications. I played a key role in building these initiatives from the ground up and ensuring their seamless integration with various Thomson Reuters products in an agile environment. The main deliverables of my work include wireframes, visual designs, prototypes, and reports.
As a senior product designer I was also involved and responsible for creating and developing the following native mobile apps.